Company Name: Benefit Cosmetics
Job Description:
Location
Boutique – 03 Mill Valley BTQ-CA03
Regular/Temp
Regular
Part-Time/Full-Time
Full-time
Job Posting
Aesthetician
Benefit Boutique – 35 Throckmorton Ave, Mill Valley, CA 94941
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We’re known to work smart & laugh hard. Sound like you? You’ve come to the right place!
Essential Duties and Responsibilities
-Customer Service/Experience-
Customer is the number one focus, and all employee actions are to reflect this priority.
Greet customers in 30 seconds or less
Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
Maintain an enthusiastic floor presence
Build and maintain good customer relationships
Keep accurate and complete records in the Retail/POS system
Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
Effectively communicate with customers and co-workers
Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
All other duties as assigned
-Results-
Achieve daily/ weekly/ monthly individual service goals
Maintain target services per hour
Make product recommendations and hand over service customers to Beauty Artists at the end of the service
-Teamwork-
Promote a feel-good, fun, and gossip-free environment for customers and employees
Build strong positive relationships and treat others with respect
Be on time and ready to work all shifts
Be passionate and tenacious
Act professionally, ethically, and with integrity
Use good judgment
Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
Participate in inventory control
Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
Communicate inventory needs and concerns to Boutique Proprietor
Properly and accurately register all sales
Communicate training needs that will result in increased sales to Boutique Proprietor
Ensure compliance with all Company and boutique policies and procedures
Working Conditions & Physical Demands
Continuous bending of neck, arms, torso, and legs.
Stocking and filling shelves, drawers, and show cases.
Cleaning displays and boutique.
Clean all Service Stations, service rooms, and elements.
Work in a fragrance filled environment.
Physical contact with clients/ customers.
Continuous standing/walking for 8 hours.
Unpacking and lifting boxes up to 40 lbs.
Requirements
Must maintain compliance with state board regulations at all times.
Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
This position requires the final candidate to successfully pass an E-Verify check.
Skills & Abilities
Must be comfortable selling makeup & upselling services.
Must be comfortable traffic stopping outside of the Boutique.
Consistent and reliable attendance.
Ability to operate POS system, iPad, Boutique technology, laptop (used for on-line scheduling).
Proven strong service history.
Can initiate and manage change in a positive manner.
Comfortable and competent at make-up application.
Strong communication skills.
Flexible and adaptable to customer needs.
Additional job duties if assigned as a key holder in the location:
Maintain authority of personnel in the Boutique.
Verbally communicate with clients and Boutique employees in a clear manner
Assume all opening/closing responsibilities.
Receive increased security access within the Retail/ POS system to execute customer returns, discounts, and employee transactions.
Maintain excellent cash management and management of the safe and applicable security codes.
Count cash and balance registers and cash deposits.
Operate POS system, e-waiver iPad, boutique technology, shipment scanner gun, laptop (used for online scheduling), alarm keypad, and calculator.
Partner with the Regional Boutique Proprietor on ALL issues or questions.
Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique.
Use all resources and tools to create the best atmosphere for our customers and employees.
All other duties as assigned.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
The target salary range for this position is $17.00/hr – $19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.
